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11:30 – 17:00 Delegate registration and welcome coffee break

12:30 – 13:00 How Hotel Tech Innovation is Driving Revenue & Investment Returns (Keynote Presentation)

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13:00 – 13:45 Travel Innovators and disruptors: which companies, technologies and solutions are changing the industry (and how to make use of them)? (panel discussion)

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13:45 – 14:05 Why Going Green Pays Off? (ProTalks)

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14:05 – 14:25 Trends in Hotel Development in South Eastern Europe (ProTalks)

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14:25 – 14:50 Coffee break

14:50 – 15:35 Revenue management: how to make the most of different channels, platforms and opportunities? (panel discussion)

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15:35 – 16:20 How digital marketing is transforming the travel industry: trends, opportunities, case studies (panel discussion)

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16:20 – 17:05 Finding, attracting, training and retaining the right people in tourism: lessons learned (panel discussion)

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17:05 – 17:30 Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management

19:30 – 23:00 Art, Jazz & Wine: HTIF 2018 Opening Cocktail Party at SAMCA – Sofia Arsenal – Museum for contemporary art

 

08:00 – 13:00 Delegate registration and welcome coffee break

09:00 – 10:00 Speed-networking (speed business meetings)

10:00 – 10:15 Official opening

10:15 – 11:15 Hospitality investment and development in the region: are hotels still attractive? (panel discussion)

Speakers:

11:15 – 11:45   Coffee break

11:45 – 12:10   Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management 

12:10 – 13:10   Hotel Design: How to predict the behavior of tomorrow’s customer today? (panel discussion)

Speakers:

13:10 – 14:10   Buffet lunch and networking

14:10 – 14:35   Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management

14:35 – 15:20   Management contract, franchise or leasing: which strategies work best for the hotel owners in Eastern Europe? (panel discussion)

Speakers:

15:20 – 15:35  Hotel and resort development in CEE and SEE: Where is the hidden treasure? (ProTalks)

15:35 – 16:00   Coffee break

16:00 – 16:20 Chinese outbound travel market: Are we ready for it? (ProTalks)

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16:20 – 17:05 Green hotels: Are they worth investing? (panel discussion)

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17:05 – 17:30 Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management

17:30 – 17:35 Closing remarks

 

 

 

 

Conference Languages: The official languages of the conference are Bulgarian and English.

Some changes may occur in the agenda.