11:30 – 17:00 Delegate registration and welcome coffee break
12:30 – 13:00 How Hotel Tech Innovation is Driving Revenue & Investment Returns (Keynote Presentation)
Speaker
13:00 – 13:45 Travel Innovators and disruptors: which companies, technologies and solutions are changing the industry (and how to make use of them)? (panel discussion)
Speakers:
13:45 – 14:05 Why Going Green Pays Off? (ProTalks)
Speaker:
14:05 – 14:25 Trends in Hotel Development in South Eastern Europe (ProTalks)
Speaker:
14:25 – 14:50 Coffee break
14:50 – 15:35 Revenue management: how to make the most of different channels, platforms and opportunities? (panel discussion)
Speakers:
15:35 – 16:20 How digital marketing is transforming the travel industry: trends, opportunities, case studies (panel discussion)
Speakers:
16:20 – 17:05 Finding, attracting, training and retaining the right people in tourism: lessons learned (panel discussion)
Speakers:
17:05 – 17:30 Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management
19:30 – 23:00 Art, Jazz & Wine: HTIF 2018 Opening Cocktail Party at SAMCA – Sofia Arsenal – Museum for contemporary art
08:00 – 13:00 Delegate registration and welcome coffee break
09:00 – 10:00 Speed-networking (speed business meetings)
10:00 – 10:15 Official opening
10:15 – 11:15 Hospitality investment and development in the region: are hotels still attractive? (panel discussion)
Speakers:
11:15 – 11:45 Coffee break
11:45 – 12:10 Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management
12:10 – 13:10 Hotel Design: How to predict the behavior of tomorrow’s customer today? (panel discussion)
Speakers:
13:10 – 14:10 Buffet lunch and networking
14:10 – 14:35 Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management
14:35 – 15:20 Management contract, franchise or leasing: which strategies work best for the hotel owners in Eastern Europe? (panel discussion)
Speakers:
15:20 – 15:35 Hotel and resort development in CEE and SEE: Where is the hidden treasure? (ProTalks)
Speaker:
15:35 – 16:00 Coffee break
16:00 – 16:20 Chinese outbound travel market: Are we ready for it? (ProTalks)
Speaker:
16:20 – 17:05 Green hotels: Are they worth investing? (panel discussion)
Speakers:
17:05 – 17:30 Best Hotels’ Secrets: Certificate reception and discussions on the best practices in hotel management
17:30 – 17:35 Closing remarks
Conference Languages: The official languages of the conference are Bulgarian and English.
Some changes may occur in the agenda.